EXFIRE - FZCO
Privacy Notice
How EXFIRE - FZCO handles personal information when you visit exfire.co or contact our team.
Last updated: 14 November 2026
Who is responsible
EXFIRE - FZCO, based in Dubai, United Arab Emirates, is responsible for personal information received in connection with its business enquiries and professional relationships. References to “EXFIRE”, “we” and “us” in this notice mean EXFIRE - FZCO. For privacy questions or requests, contact info@exfire.co.
This notice covers this website and related correspondence. A project-specific agreement or privacy notice may provide additional information where a particular service requires it.
Information we handle
You may provide your name, professional contact details, employer, role and information about your enquiry or project. Correspondence may also include information about colleagues or other business contacts. Please provide only information relevant to your enquiry and ensure you are entitled to share information relating to other people.
When you access the website, hosting and content-delivery providers may process technical information such as your IP address, browser, device, requested pages, request times and security logs. Contact links open your email application; the website currently has no enquiry form.
Purposes and grounds for processing
We use relevant information to respond to enquiries, assess requirements, prepare proposals, administer professional relationships and projects, maintain business records, protect systems and address legal or regulatory obligations and claims.
Processing must have a basis permitted by applicable law. Depending on the circumstances, this may be your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation or another legally permitted ground. Where consent is required, it may be withdrawn by contacting us, without affecting earlier lawful processing. Sending an enquiry does not constitute consent to unrelated marketing.
Recipients and international processing
Information may be handled by authorised personnel and service providers as needed for the relevant purpose. Microsoft 365 supports business email. OpenAI Sites and its hosting infrastructure deliver this website. Some language styling uses Google Fonts, which receives connection information when a font is requested. A provider may have its own responsibilities under its privacy terms.
Relevant information may also be disclosed to professional advisers, competent authorities where legally required, or project participants where necessary for the agreed scope and permitted by law. Providers may process information outside your country or the UAE. Where a transfer requires safeguards, it must be supported by a mechanism permitted by applicable law. You may contact us for information about arrangements relevant to your data. We do not sell personal enquiry information.
Retention
Information is retained for as long as reasonably necessary for its purpose, taking account of the status of an enquiry or project, the professional relationship, applicable record-keeping obligations and the establishment, exercise or defence of legal claims. Different records may have different retention periods. Information that is no longer needed should be securely deleted or anonymised; retention may continue where a legal obligation or dispute requires it.
Security and confidential submissions
We take reasonable technical and organisational measures appropriate to the information and risks involved. No website, email service or transmission method can guarantee absolute security.
Do not send passwords, identity documents, sensitive personal information or confidential plant and project documents through an initial enquiry. Contact us first to agree an appropriate transfer channel and any required confidentiality arrangements. An unsolicited submission does not itself create a confidentiality agreement or professional engagement; applicable legal duties remain unaffected.
Your privacy rights
Depending on applicable law and the circumstances, you may request information about processing, access to your data, correction, deletion, restriction, portability, withdrawal of consent or objection to certain processing. These rights may be subject to conditions and lawful exceptions, including record-retention and legal-claims requirements. You may also raise a complaint with the competent data-protection authority.
Send requests to info@exfire.co, identifying the information or correspondence concerned. We may request proportionate information to verify your identity or authority before disclosing, changing or deleting data. Do not send an identity document unless we have agreed a secure method. Requests will be considered within the period required by applicable law.
Updates and contact
We may update this notice to reflect changes in our website, business practices or legal requirements. The revision date appears above. Material changes will be communicated where required. Privacy enquiries should be addressed to EXFIRE - FZCO at info@exfire.co.
EXFIRE - FZCO
Website terms
Important information about this website and its technical content. Services and project commitments are governed by separately agreed terms.
Technical information and professional reliance
Content, diagrams, photographs, videos and examples are general information about protection principles and EXFIRE’s areas of activity. They are not a site-specific risk assessment, design, calculation, operating instruction, certification, installation approval or assurance of regulatory compliance. They must not be used to select, size, install, modify or operate safety-critical equipment without appropriate engineering assessment.
Suitability depends on the material, process, installation, operating conditions, current standards, manufacturer requirements and approvals applicable to the particular project. No website statement guarantees that a fire, explosion, loss or interruption will be prevented.
Enquiries, proposals and scope
Website content is not a binding offer. An enquiry, download or initial exchange does not by itself appoint EXFIRE, establish a professional engagement or commit either party to proceed. Any appointment, deliverable, price, programme, warranty or responsibility must be established in the applicable written agreement, subject to mandatory law and the parties’ actual communications. A project agreement governs the services it covers; these website terms do not amend it.
Approvals, marks and illustrative imagery
References to standards, SIL, Ex or third-party approval marks concern relevant equipment or systems only where supported by the applicable manufacturer documentation, certificate, configuration and intended use. Their display is not a statement that EXFIRE as a company, every product offered or every installation holds that approval. Marks remain the property of their owners and do not imply endorsement or a formal manufacturer appointment.
Stock photography, branded adaptations, visualisations and concept diagrams illustrate industrial contexts. Unless expressly identified otherwise, they do not document EXFIRE employees, completed projects, facilities or products manufactured by EXFIRE, and they are not installation drawings or equipment specifications.
Intellectual property and acceptable use
EXFIRE branding and original website material, and third-party material used on the website, remain protected by their respective intellectual-property rights. You may view the site and download material expressly made available for your internal evaluation. Other reproduction, alteration, republication, commercial reuse or use of EXFIRE marks requires the relevant rights-holder’s permission, except where the law permits otherwise. Do not misrepresent an affiliation, copy content deceptively or interfere with the website’s security or operation.
Accuracy, availability and legal limits
We take reasonable care with published content, but information can change and may contain omissions or errors. To the extent permitted by applicable law, no warranty is given that this general-information website is complete, current, uninterrupted or suitable for a particular purpose. External links are provided for reference; their inclusion does not constitute approval of third-party content or an assumption of responsibility for it.
Any exclusion of warranties or liability applies only to the extent permitted by applicable law. Nothing in this notice excludes or restricts liability for fraud, wilful misconduct, harmful acts or any other liability or right that cannot lawfully be excluded or restricted. Privacy rights and EXFIRE’s statutory duties are not waived by using this website. Contact info@exfire.co to report an error, raise a rights concern or request written clarification before relying on information.